Experience Izzari
Frequently Asked Questions
ABOUT IZZARI
1. What makes Izzari different from other fine jewellery brands?
Izzari creates timeless fine jewellery handcrafted in 18K gold using natural diamonds and carefully selected gemstones. Every design combines exceptional craftsmanship with modern elegance, making each piece a lasting investment and future heirloom.
2. Where is Izzari located?
Our flagship boutique is located in Mehrauli, New Delhi. We also offer consultations for clients across India and internationally.
3. Does Izzari have a physical showroom?
Yes. We welcome clients to experience our collections in person and receive personalised guidance from our jewellery specialists.
4. Can I book a private jewellery consultation?
Yes. Our team offers one-on-one consultations to help you choose the perfect jewellery or create a bespoke design.
5. Does Izzari offer bespoke jewellery?
Yes. We specialise in custom jewellery designed exclusively for you using natural diamonds, precious gemstones and 18K gold.
6. Are all your jewellery pieces handcrafted?
Yes. Every Izzari creation is handcrafted with exceptional attention to detail by skilled artisans.
7. Do you create one-of-a-kind jewellery?
Yes. Along with our signature collections, we also create exclusive bespoke pieces designed especially for individual clients.
8. Can I customise an existing design?
Absolutely. Many of our designs can be personalised with different gemstones, gold colours or diamond sizes.
NATURAL DIAMONDS
9. Are all your diamonds natural?
Yes. Every Izzari piece features natural diamonds sourced for their beauty and authenticity.
10. Are your diamonds IGI certified?
Certified diamonds are accompanied by internationally recognised certification where applicable.
11. Why should I choose natural diamonds?
Natural diamonds are rare, formed over billions of years and retain strong emotional and long-term value.
12. Are natural diamonds better than lab-grown diamonds?
Natural and lab-grown diamonds differ in origin. Izzari specialises in natural diamonds because of their rarity, authenticity and enduring appeal.
13. How do you select your diamonds?
Every diamond is chosen for its brilliance, cut, colour, clarity and overall beauty.
14. Are your diamonds conflict-free?
Yes. We source our diamonds responsibly through trusted suppliers.
15. What diamond shapes do you offer?
We offer round, oval, pear, emerald, princess, marquise, cushion and many other beautiful cuts.
16. Do natural diamonds hold their value?
Natural diamonds are prized for their rarity and have traditionally maintained stronger long-term desirability than mass-produced alternatives.
18K GOLD
17. Is all your jewellery made in 18K gold?
Yes. Our collections are crafted primarily in 18K gold.
18. Do you offer white, yellow and rose gold?
Yes. Many of our collections are available in white, yellow and rose gold.
19. Why is 18K gold ideal for fine jewellery?
18K gold offers the perfect balance between purity, strength and luxurious appearance.
20. Is your jewellery BIS hallmarked?
Yes. Every eligible gold jewellery piece is BIS hallmarked.
21. Does white gold require maintenance?
Over time white gold may require rhodium polishing to maintain its bright finish.
22. Can I order jewellery in a different gold colour?
Yes. Many designs can be customised in your preferred gold colour.
23. Does 18K gold tarnish?
18K gold is highly durable and does not rust, though regular cleaning helps maintain its shine.
24. Is 18K gold suitable for everyday wear?
Yes. It is one of the most popular choices for luxury jewellery worn every day.
GEMSTONES
25. Are your emeralds natural?
Yes. We use carefully selected natural emeralds.
26. Are your rubies natural?
Yes. Our ruby jewellery features genuine natural rubies.
27. Do you use natural pearls?
Yes. Select collections feature beautiful natural pearls.
28. Are your gemstones treated?
We are transparent about gemstone treatments where applicable.
29. Which gemstone is best for everyday wear?
Sapphires and diamonds are among the most durable gemstones for everyday jewellery.
30. How should gemstone jewellery be cleaned?
Use a soft cloth and avoid harsh chemicals or ultrasonic cleaners unless recommended.
31. Can gemstone jewellery be customised?
Yes. Many designs can be recreated with different gemstones.
32. Which gemstone should I choose?
Our jewellery specialists can help you select gemstones based on style, colour preference and occasion.
SHIPPING
33. Do you offer international shipping?
Yes. We deliver securely across India and internationally.
34. How long does delivery take?
Ready-to-ship orders are usually delivered within 4–5 business days in India.
35. Is shipping insured?
Yes. Every shipment is securely packed and fully insured during transit.
36. Can I track my order?
Yes. Tracking details are shared once your order is dispatched.
37. What payment methods do you accept?
We accept secure online payments, bank transfers and other approved payment methods.
38. Can I cancel my order?
Cancellation depends on the production stage. Bespoke orders generally cannot be cancelled once production begins.
39. Do you offer gift packaging?
Yes. Every Izzari purchase is presented in luxurious signature packaging.
40. Can I send jewellery as a gift?
Absolutely. We can deliver your jewellery directly to your recipient with elegant gift packaging.
